Terms of service
Terms of Service — unicityinternational.shop
Last updated: November 5, 2026
1. Overview
This website, unicityinternational.shop, is operated by [Legal business name], located at [Business address]. Throughout these terms, “we,” “us,” and “our” refer to the store operator.
These Terms of Service govern your use of our website and purchases from our store. Please read them together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
2. Using Our Website
You must be legally able to enter into a purchase agreement in your place of residence.
You agree to provide accurate billing, delivery, and contact information. You may not use our website for unlawful purposes, fraudulent transactions, or activities that interfere with its operation or security.
3. Products and Descriptions
We aim to provide accurate product descriptions, images, pricing, and availability. Product packaging may vary where disclosed in the listing, and screen settings may affect how colors appear.
We do not guarantee particular results from using our products. Nothing in these terms limits your rights if a product is defective or does not match its description.
4. Supplement Information
Information on this website is provided for general informational purposes and is not medical advice. Dietary supplements are not intended to diagnose, treat, cure, or prevent disease.
Follow the product label and consult a qualified healthcare professional about whether a product is suitable for you, particularly if you take medication, have a medical condition, or are pregnant or breastfeeding.
5. Prices and Payments
Prices are displayed in the currency shown on our website. Applicable shipping charges and taxes will be shown at checkout before payment.
Prices and promotions may change for future purchases. Changes will not retrospectively alter an accepted order.
You must use a valid payment method that you are authorized to use.
6. Orders and Availability
An order confirmation acknowledges receipt of your order. Orders remain subject to payment verification and product availability.
If an item is unavailable, a material listing error affects your order, or we cannot fulfill your order, we will contact you. We will not charge a higher price or substitute a different product without your agreement. Any payment collected for an order we cancel will be refunded.
7. Shipping and Delivery
Shipping charges and delivery estimates are provided at checkout or in our Shipping Policy.
Please check your delivery address carefully before submitting an order. If you notice an error, contact us promptly so we can determine whether it can be corrected before dispatch.
If we cannot ship within the promised timeframe, we will notify you and provide the applicable options to accept a revised shipping date or cancel for a refund. Nothing in these terms removes your rights regarding delayed or undelivered orders.
8. Returns and Refunds
We offer a 30-day return window from the date of delivery. Contact us within this period to request a return and receive instructions.
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Unopened boxes: Eligible for a full refund of the product price paid after return and inspection.
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Opened boxes: A 25% fee is deducted from the price paid for each returned opened box. The remaining 75% is refunded.
Refunds are calculated using the amount actually paid after discounts. Return opened boxes with their remaining contents and packaging.
Customers are responsible for return shipping unless the item is incorrect, damaged, or defective. Original shipping charges are non-refundable unless required by applicable law.
The 25% opened-box fee does not apply to returns caused by incorrect, damaged, or defective items. Approved refunds are issued to the original payment method after receipt and inspection. Your payment provider may require additional time to post the refund.
Please refer to our Return & Refund Policy for full instructions.
9. Order Cancellations
Contact us as soon as possible if you wish to cancel an order. We will attempt to cancel it before dispatch, but cannot guarantee cancellation once fulfillment has begun.
If the order has already shipped, our Return & Refund Policy applies, subject to any additional cancellation rights provided by applicable law.
10. Intellectual Property
Website content owned by us or licensed to us may not be copied, distributed, or used commercially without the appropriate permission, except where permitted by law.
Product names, logos, and trademarks belong to their respective owners. Their appearance on this website does not, by itself, establish affiliation with or endorsement by a manufacturer.
11. Third-Party Links
Our website may contain links to third-party websites or services. Those services operate under their own terms and privacy policies. We are not responsible for content or practices outside our control.
12. Privacy
Our Privacy Policy explains how we collect, use, and protect personal information when you visit our website or place an order.
13. Liability and Consumer Rights
To the extent permitted by applicable law, we are not responsible for losses caused by unlawful use of this website or matters outside our reasonable control.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or restricted, including liability for fraud, or removes mandatory consumer rights and protections.
14. Changes to These Terms
We may update these terms by publishing a revised version on this page. Updates apply prospectively. Purchases remain subject to the terms in effect when the order was placed, unless a change is required by law or agreed with you.
15. Questions and Disputes
Please contact us first if you have a concern about your order or these terms so we can try to resolve it.
Nothing in these terms prevents you from exercising your rights through a relevant consumer authority or court. Mandatory laws applicable to your purchase remain effective.
16. Contact Information
Website: unicityinternational.shop
Business operator: [Legal business name]
Business address: [Business address]
Customer support email: [Support email address]
You can also contact us through our website’s Contact page.